Returns & Exchanges
At Nveda, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely happy with your order, we offer a hassle-free 30-day return policy for unused and unopened products. We are committed to providing a seamless exchange or refund process to ensure your wellness journey remains our top priority.
Initiate Your Request
Log into your Nveda account or visit our support portal within 30 days of delivery to submit a return request with your order number and reason for return.
Prepare the Package
Securely pack the items in their original packaging, ensuring that all seals are intact and the product is in its original, unused condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location to be sent back to our quality control center.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your full refund to the original payment method or dispatch your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing